As a Business Analyst you will need the following skills:

You need an understanding of the business. Every business is out to create customers and keep afloat.

How can you help them achieve this?

What is the purpose of the business or this business area

Who are the customers?

What does the customer want- what makes them happy?

How will we know that the customer is happy, do we look at data analytics, profit margins?

How do we get there?